Human Resources

Chronic employee absenteeism can cost your business money, undermine performance and impact staff morale. Here's how to take control. Read more

Gathering Voice of Customer information is the most useful of all marketing activities. Here’s a step-by-step plan for conducting customer interviews.

Employees are a critical element in conveying your business brand, and you must understand their value and importance of representing your small business. Read more

Small organizations can’t afford to lose time or money dealing with IT challenges. See the case for outsourced IT.

There are several advantages and potential risks with hiring family members for your startup business. Should you hire family? Read more

In the rush to get your employee up and running, don’t overlook mandatory federal and state record-keeping requirements. Here’s a handy to-do list.

Learn how Sheldon Yellen, CEO of BELFOR Property Restoration, appeared on CBS’s “Undercover Boss” and saw a golden opportunity for professional growth.

When you are looking to hire highly-qualified employees, a good place to start is with the people working for your competition.

Independent contractors are a specialized class of worker, however, you want to remember to follow certain legal guidelines as you sign them up for projects. Read more

The first Friday in March is National Employee Appreciation Day. What better time to show the people who fuel your success how much you value them?

Do you experience a little dip in enthusiasm around this time of year? Here are 5 creative ways to boost employee motivation and morale.

An employment agreement protects everyone--the employee, the employer, and the customer--by getting expectations down in writing from the starting gate. Read more